Policies

Terms of service

The terms that apply when you use the Reset Scrub website and buy our products.

Last updated: November 7, 2026

1. Overview

This website is operated by Reset Scrub ("we", "us", "our"). By visiting our site or buying from us, you agree to these Terms of Service and to the policies they reference, including our Shipping policy, Refund policy and Privacy policy. If you don't agree, please don't use the site.

2. Eligibility

You must be at least the age of majority where you live, or have a parent or guardian's permission, to place an order. You agree not to use our products or site for any illegal or unauthorised purpose.

3. Products and descriptions

We do our best to describe and display our products accurately, including colours, specifications and contents. Colours can vary slightly between screens, and minor design changes may occur between production batches. Battery runtime and performance depend on the speed setting, the head used and the surface being cleaned.

4. Prices and payment

  • All prices are shown in US dollars unless stated otherwise, and may change without notice.
  • Promotions and bundle discounts apply only for the period shown and can't be combined unless stated.
  • Payment is taken when you place your order. You confirm that you're authorised to use the payment method you provide.

5. Orders

We may refuse or cancel any order, for example if a product is out of stock, a pricing error occurred, or an order appears fraudulent. If we cancel an order after you've paid, we'll refund you in full. We may limit quantities per customer.

6. Shipping, returns and refunds

Delivery times and costs are described in our Shipping policy. Returns and refunds are covered by our Refund policy, including our 30-day money-back guarantee.

7. Safe use

Use Reset Scrub according to the included instructions. Don't submerge the handheld unit in water, charge it only when dry, keep it away from children, and test the soft heads on a small hidden area of delicate surfaces first. We aren't responsible for damage caused by misuse or by using the wrong head on a surface.

8. Reviews and content you submit

If you submit a review, photo or other content, you give us a non-exclusive, royalty-free right to use, display and share it in connection with our store and marketing. You confirm that your content is honest, yours to share, and not unlawful or offensive. We may remove content at our discretion.

9. Intellectual property

All content on this site, including text, graphics, logos and the Reset Scrub name, belongs to us or our licensors and may not be copied or used without our written permission.

10. Third-party links and services

Our site may link to third-party websites, such as carrier tracking pages. We aren't responsible for their content or practices.

11. Disclaimer

Except as expressly stated in these terms and our policies, our site and products are provided "as is" and "as available", without warranties of any kind, to the fullest extent permitted by law. Nothing in these terms limits any rights you have under consumer protection laws that can't be excluded.

12. Limitation of liability

To the fullest extent permitted by law, Reset Scrub won't be liable for any indirect, incidental or consequential damages arising from your use of our site or products. Our total liability for any claim relating to a product is limited to the amount you paid for that product.

13. Indemnification

You agree to indemnify and hold Reset Scrub harmless from claims arising from your breach of these terms or your misuse of our site or products.

14. Governing law

These terms are governed by the laws of the jurisdiction in which Reset Scrub is registered, without regard to conflict-of-law rules, unless the consumer protection laws of your country require otherwise.

15. Changes to these terms

We may update these terms at any time by posting the new version on this page. Continuing to use the site after changes means you accept them.

16. Contact

Questions about these terms? Email resetscrub@gmail.com.